Cancellation, Refund and Returns

Order Cancellation

To cancel the order, simply call our support at +91 7220989000 . Just in case the box has already been shipped, please do not accept the courier and we will take care of the logistics and return your money to your bank account / credit card.
Can I cancel a Subscription

Oh yes sure! You can cancel a subscription any time. Your balance amount from the subscription will be refunded to your account within 10 business days after deducting for the delivered boxes. Refer to the table below to know how the prices will be deducted:

Subscription Type Cancelling after 1 month Cancelling after 2 month on wards
3 Month Subscription Rs 995 or order amount which ever is less will be deducted from the total order amount. (Rs 695 X number of boxes shipped) will be deducted from total order amount
6 Month Subscription Rs 995 or order amount which ever is less will be deducted from the total order amount. (Rs 645 X number of boxes shipped) will be deducted from total order amount
12 Month Subscription Rs 995 or order amount which ever is less will be deducted from the total order amount. (Rs 595 X number of boxes shipped) will be deducted from total order amount.

Note: Discount coupons are not applicable in cancellation.

How long will the refund take?

In case we’ve not shipped the order, we will process the refund on the same business day and refund should get credited in your account within 7 business days. On the cancellation of subscription, the refund amount will be credited to your account within 10 business days.

How can I exchange/return Box bought at COBO?

Product once shipped cannot be exchanged / returned.

Can I return a box I am not fully satisfied with?
You can choose to cancel future order / subscriptions but once the box is opened it cannot be returned.